Jobs

A/V Systems Engineer – Hybrid:

Our direct client, a fast-growing fintech firm, is looking for a A/V Engineer, you are part of the Digital Workplace team,  you will work collaboratively with internal stakeholders, peer technology groups, and third-party vendors to support firm’s rapidly growing corporate IT & A/V footprint, which includes physical locations in the US, Canada, Europe and Asia.  The team is responsible for firm’s global A/V design and implementation, Microsoft Teams and Zoom architecture, and working closely and collaboratively with all groups at firm to deliver a world class digital experience.
 
Responsibilities:

• Implement and design all technical audio and visual systems.
• Perform both on-site and remote support on all A/V systems, including conference room and digital signage solutions across all offices.
• Manage corporate Microsoft Teams and Zoom accounts and backend administration.
• Responsible for all end user client training and best practices for all A/V and conference room solutions.
• Maintain strong relationships with the corporate technology teams to ensure smooth service operations and delivery of cross-functional enterprise-wide solutions.
• Ensure that the employees’ workplace digital experience is positive and modern.
• Perform quality checks on A/V vendor work and maintain A/V documentation.
• Manage Okta Single Sign-On Administration.

 
Qualifications:

• 5+ years of experience executing on the delivery of Audio-Visual services with integrated systems, digital signage, and equipment for conference rooms
• Strong knowledge of A/V technologies such as Neat, Crestron, and Logitech
• Experience with Zoom platform administration including Zoom Meeting, Zoom Phone, and Zoom Room
• Experience with Microsoft Office 365 administration, including Teams, Room, and Equipment resources
• Experience required with Apple macOS, iOS, Windows, and Android
• Desire to discover and learn new technologies to improve the conferencing experience
• Excellent verbal and written communication skills, with the ability to communicate effectively with both senior business users and teams to deliver effective solutions
• Strong process orientation, project management experience, problem solving ability and strategic mindset
• Able to identify gaps in existing digital workplace infrastructure and develop and execute remediation plans
• Strong customer service skills and white glove support experience
• Excellent attention to detail while balancing multiple projects
• Bachelor's degree and/or relevant certifications

 Job ID: 5165