Jobs
Apply for job
A/V Systems Engineer - Hybrid:
A/V Systems Engineer – Hybrid:
Our direct client, a fast-growing fintech firm, is looking for a A/V Engineer, you are part of the Digital Workplace team, you will work collaboratively with internal stakeholders, peer technology groups, and third-party vendors to support firm’s rapidly growing corporate IT & A/V footprint, which includes physical locations in the US, Canada, Europe and Asia. The team is responsible for firm’s global A/V design and implementation, Microsoft Teams and Zoom architecture, and working closely and collaboratively with all groups at firm to deliver a world class digital experience.
Responsibilities:
- Implement and design all technical audio and visual systems.
- Perform both on-site and remote support on all A/V systems, including conference room and digital signage solutions across all offices.
- Manage corporate Microsoft Teams and Zoom accounts and backend administration.
- Responsible for all end user client training and best practices for all A/V and conference room solutions.
- Maintain strong relationships with the corporate technology teams to ensure smooth service operations and delivery of cross-functional enterprise-wide solutions.
- Ensure that the employees’ workplace digital experience is positive and modern.
- Perform quality checks on A/V vendor work and maintain A/V documentation.
- Manage Okta Single Sign-On Administration.
Qualifications:
- 5+ years of experience executing on the delivery of Audio-Visual services with integrated systems, digital signage, and equipment for conference rooms
- Strong knowledge of A/V technologies such as Neat, Crestron, and Logitech
- Experience with Zoom platform administration including Zoom Meeting, Zoom Phone, and Zoom Room
- Experience with Microsoft Office 365 administration, including Teams, Room, and Equipment resources
- Experience required with Apple macOS, iOS, Windows, and Android
- Desire to discover and learn new technologies to improve the conferencing experience
- Excellent verbal and written communication skills, with the ability to communicate effectively with both senior business users and teams to deliver effective solutions
- Strong process orientation, project management experience, problem solving ability and strategic mindset
- Able to identify gaps in existing digital workplace infrastructure and develop and execute remediation plans
- Strong customer service skills and white glove support experience
- Excellent attention to detail while balancing multiple projects
- Bachelor's degree and/or relevant certifications
Job ID: 5165