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Business Process Integration Manager

Position Title:  Business Process Integration Manager

Position Overview
We have an immediate need for a seasoned Business Process Integration Manager to play a key role in being responsible for leading the development of integrated business processes across the Operations and Business Functions delivery streams for a large, global client of ours. Candidates for this role must be in either the Eastern or Central Times zones and will be remote. This is a strategic position critical to driving IT and OT convergence and the realization of a vertical integration and Operational Excellence strategies. This position’s primary function is to manage the Integrated Design activities for process areas covering both ERP and Non-ERP (Overlapping areas between Business Functions and Ops). They will ensure coordinated delivery of process design efforts to an agreed scope, cost and schedule. The role is accountable for overseeing the definition of Business Analysis, Process Mapping and Improvement methods for the program, ensuring the cohesive development of the overall Business Architecture for the client's digitally transformed future state. Supported by other specialists in the Digital Integration team, the role will work closely with program Partners and other 3rd parties ensuring aligned approaches for process development, application selection and solution configuration.   The candidate will report to our client's Digital Integration Lead who has overall accountability for developing the enterprise architecture, data excellence, process integration and deployment of shared infrastructure and platforms.

The successful candidate will:
•    Report to Digital Integrated Lead collaborating with the Business Functions and Operations delivery streams and associated Partners and 3rd Parties
•    Manages the Business Process Integration stream including all resources, scope, costs, timelines and associated status tracking escalating issues to the Digital Integration Lead as required
•    Manages Integrated Design activities for process areas covering both ERP and Non-ERP (with primary focus on overlapping areas between Business Functions and Ops)
•    Supported by the Architecture Office and business process specialists, arbitrate how vendor specific methodologies apply in the development of the Business Process models to ensure a coordinated approach across streams
•    Coordinates the development of high level “end-to-end” scenarios that tell a simple story of how future state systems knit-together transforming the business and realize key strategies
•    Accountable for the overall development and management of the Business Process Hierarchy ensuring language, structure and definitions is appropriate and exploits the use of predefined processes
•    In collaboration with Operational Excellence (OE), defines and ensures compliance to the Business Process mapping and OE standards across the project's delivery streams
•    Champions the use of the Enterprise Architecture Tool (Orbus iServer) to define and document business process models and associated Business Architecture artefacts
•    Ensures OT/IT process integration points are identified with focus on identifying and resolving business processes gaps and overlaps in key areas such as such as material management, production and maintenance planning and scheduling, work order management, asset management, product quality, reconciliation, and product costing
•    Facilitate resolution of business process gaps, overlaps, and/or disparities eliminating any design conflicts or omissions across Business and Operations streams, escalating as required
•    Ensures appropriate QA reviews on business process artifacts developed for the Program ensuring integration across various functions 
•    In collaboration with the Architecture Office, ensures the development of Business Architecture integrates with Application, Information and Technical Architecture models all mastered in the Enterprise Architecture tool
•    Contribute to the definition of the Reference Architecture across various functional clusters ensuring consistency with the “end-to-end” scenarios
•    In collaboration with the Architecture Office, assist with the development of transition roadmaps for each site

Skills and Qualifications
A candidate that we would love would be:
•    15+ years’ experience with major transformation programs ideally involving both Operations and Business Functional area processes
•    Has strong Business Analysis, Business Process Re-engineering or Business Process Improvement background
•    Track record in establishing Business Process Improvement capabilities ground up
•    Hands on experience in a manufacturing industry
•    Ability to quickly grasp frameworks and methodologies including design thinking and agile methods

Essential Skills: 
o    Business Skills: 
?    Naturally talent in aligning disparate parties against a common process and set of objectives
?    Experience with business strategy development, organization design and change management 
?   .Maunfacturing, production, HSE) and business support functions (HR, Supply Chain, Commercial, Finance)
?    Ability simplify complex topics and detail in to simply to understand concepts for business stakeholders
?    Ability to quickly build broad network of business relationships and bridge the connection with technical SMEs
?    A strong tendency to “seek to understand” in facilitating alignment across disparate teams and summarize “detail”
?    Ability to manage delivery to time and budget including oversight of contractors and consultants

o    Technical and Information Skills: 
?    Strong and proven Project Management skills with an appreciation for detailed planning and progress tracking
?    Formal training and qualifications in business analysis methods (e.g. Six Sigma, BPMN)
?    Awareness of digital and emerging technologies and implications on business automation and process efficiencies
?    Experience with SAP or other ERP implementations
?    Experience with managing delivery in highly complex integrated environments involving multiple 3rd parties
?    Applying lean and agile methods 
?    Knowledge of Enterprise Architecture frameworks and practices (e.g. TOGAF) (preferred)
o    Competencies 
?    Strong facilitation skills and statesmanship
?    Highly methodical/analytical and structured thinking
?    Drives alignment through application of decision quality processes
?    Leads, inspires and builds trust with others
?    Coaching and developing; Influencing and persuading
?    Results orientated
 Job ID: 4628

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