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Business Resiliency/Continuity Manager: Hybrid

Our direct client, a fast-growing FinTech firm in New York City, is looking for a Business Resiliency Manager to join the Risk Management team. This individual must be an intrinsically motivated, technically savvy professional with a results-oriented mindset to develop, implement, and maintain firm’s Business Continuity (BC) and Information Technology Disaster Recovery (ITDR) programs. Collaborating closely with department heads, leaders of significant functions, and subject matter experts, this role will empower our ever-evolving firm to prepare for effective response to disruptions and/or losses. This position will report to the Head of Risk Management and partner closely with the Risk and Corporate Services business unit. 

For this role, 3 days onsite work in midtown Manhattan, NY or Greenwich, CT office is required, the base salary is in the $140 – 170K range, DOE, plus bonus and equity.

Responsibilities 

• Develop and implement BC/ITDR requirements, policies, and framework; maintain business recovery plans and procedures; reviews, revises, and expands existing plans and protocols. 
• Perform risk assessments to identify vulnerabilities and potential business interruptions.  
• Perform Business Impact Analysis (BIA) to identify and characterize business processes, resources, and key personnel. 
• Perform gap analysis on assessment findings to identify critical business processes, resources, and key personnel. 
• Design, develop, and implement BC/ITDR plans, and recovery strategies based on critical business processes, resources, and key personnel identified during gap analysis. 
• Improve and enhance BC/ITDR plans and recovery strategies continuously.  
• Implement, manage, and maintain resiliency program infrastructure, including BC/ITDR tools, notification systems, documentation, and management reporting. 
• Work closely with partners to ensure proper support processes are created, documented, and followed. 
• Train key personnel on resiliency infrastructure and BC/ITDR plan activation, communication, and response. 

• Plan, organize, and direct BC/ITDR tabletop exercises and/or tests. 
• Evaluate the effectiveness of BC/ITDR plans and recovery strategies based on exercise and/or test findings. 
• Improve BC/ITDR plans, and recovery strategies based on exercise and/or test results. 
• Collect, analyze, and present key metrics to senior management. 
• Stay up to date and track future BC/ITDR related laws, regulatory requirements, contractual obligations, and industry best practices. 

 
Qualifications 

• Proven track record of successfully working with diverse stakeholders including internal and external stakeholders, executives, Human Resources, Information Security, Corporate Technology, Legal, Marketing, Sales, etc. 
• 15-20 years of relevant experience in BC, ITDR, and Incident Management 
• 5+ years leading complex and challenging projects 
• Certified Business Continuity Professional (CBCP), Certified Disaster Recovery Engineer (CDRE), or equivalent certifications is preferred 
• Prior tech industry, financial services, or FinTech experience is a plus 
• Master’s degree a plus 
• Outstanding communicator; written, and verbal 
• Effective team member with an ability to build rapport and leverage relationships 
• Excellent project management skills in fast-paced, deadline-oriented environment 
• Experience drafting project plans, holding teams accountable to their deliverables, and producing final reports 
• Strong interviewing and listening skills 
• Provide leadership, guidance, and professional development/mentoring to professionals at all levels 
• Familiar with Fusion Risk Management and the Everbridge tool suites 

Job ID: 5311