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IT Solution Engineer - Hybrid:

IT Solution Engineer – Hybrid:

Our direct client, a well-established IT support service provider, in Fairfield County is looking for an IT Solutions Engineer.  In this role, you are responsible for identifying, designing and presenting firm’s solutions to current and prospective clients. Creating and delivering demonstrations of our products, gathering customer technical requirements, and making expert technical recommendations for both our account management and sales organizations. This individual must be proficient in discussing, presenting, and demonstrating firm’s technologies to both a technical and non-technical audience


  • Assist with the development of the business case for client technology solutions and design and propose client technology solutions from firm’s offerings
  • Advanced on-premise, as well as, cloud solutions design, such as Microsoft Office 365, Azure/SharePoint, VM Ware, Cisco and Ruckus Networking products and other standard technology stack offerings
  • Evaluate and recommend new products and solutions that will help clients increase efficiencies, scalability, productivity and enhance security
  • Work with Sales to develop accurate pricing quotes for suggested solutions and preparation of presentations and demonstrations for both the client and internal personnel
  • Support the Sales and Marketing team in coordination with the technical team, providing technical information on the proposed solutions
  • Join in sales meetings with clients and prospective clients, on-site and remotely, as needed to develop the sales opportunity
  • Provide ongoing in-person and/or web training for our Account Management and Sales organizations
  • Provide product and service demonstrations and support our sales organization throughout the lead generation and sales processes
  • Construct detailed project plans with Project Manager to ensure successful project implementation
  • Conduct technical portions of sales presentations
  • Design technology solution along with vendors/partners as needed and Conduct technology assessment/proof of concept of 3rd party technology solutions to meet existing and future needs
  • Design advanced security implementation and protection solutions
  • Hands-on assistance with project implementation as needed


Educational/Vocational/Previous Experience Recommendations

  • BA/BS, preferably in computer science or a related field.
  • MBA/MS preferred but not required.
  • 2+ years experience working in an IT service business.
  • MSP experience a plus.

Job ID: 5092

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