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QA Manager - Test Management Office Lead - Long-term contract

We seek an experienced Software QA Manager, to perform the role of Test Management Office (TMO) Lead, for a long-term contract.  

In this role, you will contribute to global QA management in the following areas:

 

Duties:

Perform Role of Test Management Office ( TMO ) Lead

Approve Testing Strategy & Plan

Assess Test demand & Confirm resourcing needs, SoW Management, Billing

Facilitate communication with the GPMO & Business Team(s)

Provide Change Request Approval & QA sign-off

Monitor critical success factor and KPIs

Drive continuous improvement

Manage QA Delivery & Accountability (Portfolio Level)

Ensure adherence to client's GPLC Process Model Review and Monitor the performance of Onsite track leads

Responsible to implement strategy and vision set by QA Director

Accountable for QA status reporting

Be a champion for ensuring quality within all ITS Global products/applications

Identify and report issues related to quality

Convene cross-functional groups for the development of action plans to address quality issues

Manage resolution of issues Work closely & effectively with other internal teams (i.e. .ITS USQA, ITS Global, External vendors/partners, country/regional QA contacts etc.)

 

Build vendor relationships

 

Sustain effective relationships with off-shore vendors, perhaps including travel to India to work with the off-shore testing team face-to-face to build trust and strong working relationships Lead regular meetings to ensure the resources working remotely feel part of the program and are working well with the on-shore team members

Manage QA testing for multiple projects/products concurrently

QA Team Management

Manage multiple teams of client's Quality Assurance Professionals (includes consultants,

onsite/offsite/offshore)

Define goals for the team & conduct personal management of the team

 

Project Management

Provide senior management with regular updates of testing status

Work closely with Business QA resources and all other pertinent project team resources

Consult with project team to define and implement quality goals

Provide clear deliverables to ensure the execution of best practices within all projects

Manage defect tracking process, defect reporting, and dissemination of QA information

Understand the business impact (technical/non-technical) to member firms/end-users and ensure testing addresses those impacts

Manage ongoing processes to achieve high quality products, including but not limited to the following:

 

  • User acceptance testing
  • Country testing
  • Business testing
  • Functional, installer, and regression testing

Specify information required from users to determine application effectiveness

Performance testing

Defect reporting

Thorough documentation (i.e. test scripts, test plans, test results)

Manage the QA budget and ensure QA projects are operating efficiently

Identify ways to perform testing at lower costs without sacrificing quality

Manage testing tools used in the testing process

Design and implement the use of enterprise Test Management Systems such as HP Quality Center or VSTS

 

Skills:

 

Seven to ten years experience in IS/IT. At least five years experience in quality assurance.

Minimum two years experience in automated testing tools (e.g. UFT, Selenium) Good understanding of a professional services organization

Solid understanding of quality control best practices, automated testing software, and defect tracking software (i.e. HP Quality Center).

Understanding of testing mobile applications

On-Site presence 5 days a week, if required weekend or WFH

Resource required to be on the project for minimum 6 months (should not move jobs frequently)

Ability to travel to India if needed

 

Skills and Experience:

Required Skills: 

ACCEPTANCE TESTING

AUTOMATED TESTING

AUTOMATED TESTING TOOLS

OFFSHORE

QA

Additional Skills:

QUALITY ASSURANCE

QUALITY CONTROL

REGRESSION TESTING

SELENIUM

TESTING TOOLS

UFT

USER ACCEPTANCE

USER ACCEPTANCE TESTING

BILLING

BUDGET

DOCUMENTATION

HP UNIFIED FUNCTIONAL TESTING

ITS

PERFORMANCE TESTING

PROJECT MANAGEMENT

QA TESTING

SOW

TEAM MANAGEMENT

TEST PLANS

TEST SCRIPTS

 

Job ID: 4334

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