Open IT Jobs

Salesforce Program Manager 

We are seeking an experienced Salesforce Program/Project Manager to lead the migration from Salesforce Service Cloud to Salesforce Financial Services Cloud. This is a full-time opportunity with a prominent provider of credit and financial services to the agricultural community. The position is fully remote, with a requirement to work East Coast business hours.

Job Description:
Overview: We are seeking a highly skilled and experienced Program Manager to oversee and coordinate the migration project from Salesforce Services Cloud to Salesforce Financial Services Cloud. This role will involve providing oversight and guidance to various project managers working with our internal IT teams, the Salesforce Professional Services team, and a managed services partner. The ideal candidate will be adept at dealing with ambiguity and project misalignment between the various teams.

Key Responsibilities:

• Oversee, coordinate and own the Salesforce migration project from Services Cloud to Financial Services Cloud.
• Coordinate and support project managers working with our internal IT team, the Salesforce Professional Services team, and the managed services partner.
• Ensure alignment and effective communication between the managed services provider and the Salesforce Professional Services team.
• Coordinate the intersection of various project plans from, Salesforce Professional Services, and the managed services provider.
• Monitor overall project progress, costs, and provide regular updates to stakeholders.
• Ensure all project deliverables meet quality standards and business requirements.
• Facilitate communication and collaboration among project team members and stakeholders.
• Identify and mitigate project risks and issues.

Qualifications:

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• Proven experience as a Program Manager, preferably in Salesforce migration projects.
• Strong understanding of Salesforce Services Cloud and Financial Services Cloud.
• Excellent program management skills, including the ability to manage multiple project managers and priorities.
• Demonstrated experience in coordinating multiple project plans and ensuring alignment across different teams.
• Strong leadership, negotiation, and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively with an internal IT team and external partners.
• Strong problem-solving and decision-making skills.
• Ability to deal with ambiguity and misalignment in a project environment.

Preferred Qualifications:

• PMP or other relevant project management certification.
• Extensive experience with Salesforce, particularly in migration projects.
• Experience working in the financial services industry.
• Knowledge of managed services and vendor management.

If you are a seasoned Program/Project Manager with expertise in Salesforce migration projects and are seeking a remote opportunity to make a meaningful impact, we encourage you to apply today! Immediate interview and hire! Job ID: 5405