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SAP Cloud for Customer (C4C) Functional Configurator

Our direct client, based in Poughkeepsie, NY, is seeking an SAP C4C Functional Configurator (contract to hire potential). 

Logistical requirements include:

Sponsorship is currently not an option for this position (must be citizen or equivalent)

  • Must be within New York state OR within reasonable distance of mid-Hudson Valley OR be willing to move to the area upon a FTE transition
  • Some onsite required

.The SAP C4C Functional Configurator is responsible for translating requirements into functionality within SAP’s Cloud for Customer (SAP C/4 HANA) utility industry software solution via system configurations and/or collaboration with SAP Developers. Additionally, they will gain an understanding of business knowledge related to Customer Relationship Management (CRM) processes. Responsibilities could change as the needs of the department evolve.

In this role, the SAP Cloud for Customer Functional Analyst will also act as a liaison between the IT department and the business process / system owners to capture business requirements necessary for system changes that meet emerging business and regulatory needs in a collaborative manner


The SAP C4C Functional Configurator is responsible for the following:

· Perform SAP system analysis, design, configuration and production support activities using SAP’s Cloud for Customer (C/4 HANA) system

· Support all phases of the System Development Life-Cycle (SDLC) including analysis, design, development, testing and implementation as well as the generation of required documentation throughout each phase

· Perform SAP system analysis, design, configuration and production support activities using SAP’s Cloud for Customer (C/4 HANA) system

· Demonstrate an understanding of standard SAP processes and business processes affected by the Cloud for Customer system

· Collaborate with business units to understand, identify and define requirements in alignment with business processes and actively identify & implement improvements

· Collaborate with other SAP Configurators and Developers to support defined requirements

· Participate in troubleshooting incidents reported to IT and assist in identifying root cause of issues

· Support the testing and implementation of scheduled patches released by SAP

· Actively participate in industry communities to continuously expand upon knowledge, identify areas of opportunity and improve the standards and awareness of the company’s SAP practices


· Bachelor’s degree. In lieu of a Bachelor’s degree, candidates with an Associate’s degree and at least 5 years of related professional experience will be considered.

· Basic knowledge and understanding of SAP S/4HANA and SAP Cloud for Customer (C/4HANA) system

· Ability to understand business functionality and translate it into process flow diagrams, application requirements and system design

· Ability to quickly troubleshoot problems that may arise in work products and partner with analysts to identify solutions

· Excellent interpersonal, verbal and written communication skills; ability to interact effectively with individuals at all levels

· Must demonstrate the willingness to work in a collaborative team environment to deliver a quality product

· Valid driver’s license


· Degree in Computer Science, Management Information Systems, Information Technology or STEM field

· Basic knowledge and understanding of the Sales and Marketing, Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) processes

· Hands on experience participating in large, transformational projects

· Experience in Energy & Utilities or services industry

· Experience in a regulated and/or co-sourced environment

For immediate consideration, please apply today with your updated resume!


Job ID: 4792

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