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Scrum Master with ServiceNow - Remote - Long Term Contract

For our direct client, a global firm, we have a long-term contract position for an experienced Scrum Master who has experience using and helping implement ServiceNow.    The Scrum Master will work on a series of new projects related to ServiceNow and MuleSoft integrations with company applications.   12-36 month contract that can be done remotely, on East Coast hours.  Immediate interview and hire!  

ScrumMaster responsibilities include:  Lead day to day execution of integration scrum team. Organize and lead Scrum ceremonies. Communicated with main stakeholders. Organize and lead Scrum ceremonies. Oversee and manage scope, timeline, quality, goals and deliverables that support business goals. Monitor schedule and cost performance. Prepare and present reports on the progress and success. Passionate about Scrum, Kanban, Lean Thinking, Lean Startup, eXtreme Programming, SAFe, LeSS, etc.

Job Responsibilities:

  • Provide project management, technical know-how that delivers on consulting, planning, development and support of defined services and applications on the ServiceNow platform
  • Provide management of a small team from onsite and offshore, including contingent workers, for the purpose of delivering services and meeting designated analysis, operational or development objectives using Agile methodologies
  • Should be able to independently manage/implement epics/sprints/burn downs/velocities for offshore/onsite service-now teams.
  • Work with other teams (internal/external)and internal business customers to ensure consistent understanding of the intended business outcome and requirements for our team’s services and deliverables
  • Continually evaluate, audit, and make changes as necessary for improving service performance, customer experience and compliance with standards
  • Guarantee stability of the platform; participate in auditing activities to ensure compliance to policy and standards
  • Minimum of 10 years of recent experience using industry standard best practices, which include but are not limited to Coding Standards, Coding modularity/Re-use, Application Design/Prototypes, Coding analyzer/profiling Toolsets
  • ServiceNow Certified Administrator (CSA) is preferred. Should be very strong in Agile Methodologies.
  • Must be able to prioritize, delegate and foster the development of high-performance teams in both offshore/onsite setting to lead/support an environment driven by customer service and teamwork.
  • Prior experience in managing backlogs, strong trouble-shooting and organizational skills, and ability to work on multiple engagements/projects simultaneously
  • Background in engaging customers in a consulting capacity to fully understand and articulate the business requirements needed for successful design, development, and implementation
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Bachelor degree in Computer Science, Information Technology or related field

English  Read  Write  Speak
Certifications & Licenses: ServiceNow Certified Administrator preferred

Job ID: 5087

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