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Senior Manager of Business Systems

For our direct client, a leading company in the distribution space, we seek a Senior Manager of Business Systems to join the company in a key full-time position.  In this role, you will lead the orchestration of all Epicor Prophet 21 operations and development activities for the company.  Your coordination extends to the integration of new or existing acquisitions, supporting applications and software for all business users, and managing every aspect of the Software Development Life Cycle.

This position is hybrid in their Dallas, TX location.  (Grand Prairie, TX), but also accepting candidates in their SC, NC, GA, FL, and TN locations.  Possibility of remote with ability to travel to the nearest office location as needed.

Company offers a competitive salary with bonus, full benefits and a lot of potential for career growth, as the company is undergoing rapid expansion.  

Strategy & Planning:

  • Conduct a thorough analysis of existing business systems and procedures.
  • Define, develop, and document software business requirements, objectives, and deliverables in collaboration with internal users and departments.
  • Assist in crafting software development project plans, including scoping, scheduling, and implementation.

Acquisition & Deployment:

  • Research software application products and services in alignment with business requirements.
  • Collaborate with vendors for efficient implementation of new software products or systems and resolution of adaptation issues.
  • Recommend, schedule, and execute software improvements and upgrades.
  • Develop an integration playbook for newly acquired companies into Prophet 21.

Operational Management:

  • Manage internal Prophet 21 development resources, alongside on-shore and off-shore vendors.
  • Foster professional relationships with key stakeholders across all business units.
  • Act as the technical point of contact for the ERP application, providing hands-on support for users.
  • Design and implement technology solutions in Prophet 21 modules to meet business and stakeholder requirements.
  • Architect, design, build, and deliver Prophet 21 solutions, optimizing usability and functionality.
  • Ensure scalable systems integrations with Prophet 21, aligning with the company's growth.
  • Collaborate with Prophet 21 and implementation partner teams on automating data integrations.
  • Stay abreast of new Prophet 21 features and functionality, providing recommendations for improvements.
  • Participate in technical design/code reviews and audits, maintaining design objectives and standards.
  • Manage user roles/access, assign permissions, and maintain user interface entry forms, email, and PDF templates.
  • Work with end users on usability/Help Desk issues.

Position Requirements:
Formal Education & Certification:

  • University degree in computer science or information systems and 5-7 years of related work experience.
  • Education and/or certifications with significant experience in SDLC and project management are desired.

Knowledge & Experience:

  • In-depth, hands-on knowledge and experience with enterprise applications, including 5+ years optimizing Prophet 21.
  • Certified Prophet 21 Administrator preferred.
  • Eight-plus years of overall IT expertise.
  • Minimum four years of managerial responsibilities, including vendor management.
  • Understanding of Prophet 21 ERP workflow functionality and processes.
  • Experience using forms, fields, custom records, and workflows in the ERP system.
  • Experience with co-location hosting of Prophet 21.
  • Proficiency in generating reports and custom reporting within Prophet 21.
  • Understanding of industry-standard business practices in accounting and warehouse management.
  • Business acumen to connect business needs with the right technical solutions.
  • Proficiency with saved searches, formulas, reporting, creating dashboards, forms, and workflows.
  • Ability to manage competing priorities, troubleshoot, and work independently.
  • Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
  • Excellent written and oral communication skills, proficient in Microsoft Office (Word, Excel, and PowerPoint).

Personal Attributes:

  • Highly self-motivated and directed.
  • Quick absorption of new ideas and concepts.
  • Good analytical and problem-solving abilities.
  • Effective prioritization and execution of tasks in a high-pressure environment.
  • Ability to conduct research into software development and delivery concepts, as well as technical application issues.
  • Management capability for 5-10 employees.
  • Presentation of ideas in business-friendly and user-friendly language.
  • Strong customer service orientation.
  • Excellent written, oral, interpersonal, and presentational skills.
  • Experience working in a team-oriented, collaborative environment.
  • Ability to travel occasionally to other company locations

Relocation assistance offered for this positionJob ID: 5276

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