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Technology Operations Analyst - Remote:

Technology Operations Analyst: Remote

Our direct client, a fast-growing digital healthcare company based in NY, is looking for 2 Technology Operations Analyst. Client’s mission is to help advance the discovery of new medications and treatments, working with patients, pharmaceutical and biotech companies. This position can be 100% remote. Client is seeking a detail-oriented and creative thinker who is comfortable managing multiple responsibilities. You must be able to accept direction and take initiative once you understand the task at hand. We are looking for a team player who has an entrepreneurial mindset and is excited to take on new responsibilities and participate in initiatives that will help the company continue to grow. You have a curious mind and are driven to continuously understand and learn more, have a strong work ethic, and are fearless in your approach. We are looking for someone with excellent people skills, who is caring, friendly, and hard working to join our team.

Responsibilities:

  • Utilizing web-based platforms to access and update data
  • Creating and modifying user access for our clients and updating related spreadsheets
  • Performing quality assurance testing of CTM’s applications and websites
  • Working collaboratively with internal departments to ensure seamless project execution
  • Managing/responding/completing support tickets
  • Using critical thinking skills to troubleshoot and solve issues
  • Miscellaneous spreadsheet development

Qualifications:

  • 4 year college degree
  • Proficient in all Microsoft Office programs
  • Detail-oriented and excellent time management
  • Ability to multi-task
  • Ability to work in a fast-paced environment
  • Excellent communication and writing skills
  • Comfortable learning new software systems

Job ID: 5024

  • Accepted file types: docx, doc, pdf, rtf, wps, txt, html.
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