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Technology Operations Manager

Technology Operation Manager:

Our direct client, a fast-growing FinTech firm, is looking for a TechOps Manager. In this role, you'll be creating and leading a team responsible for the day-to-day support of the company’s platform infrastructure. This user-facing role interfaces with many aspects of the business, from software developers to our enterprise integration group responsible for onboarding new clients. You'll be partnering closely with the DevOps Engineering team to help define automatable tasks as well as escalating issues within the AWS infrastructure. This leadership role would be expected to help planning for scale, (re)define processes, and overall suggest improvements to our workflow.


  • Partner with the DevOps Engineering team to better understand the platform as well as assist in supporting the AWS/Linux environment including Kubernetes
  • Handle day-to-day user access requests, developer questions, SFTP onboarding issues, and triaging of basic monitoring alerts
  • Help define operational workflow and suggest improvements in tooling
  • Drive automation either internally or with the DevOps Engineering group to reduce manual work and streamline operations
  • Mentor and coach new team members

Job ID: 4933

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