Resources Benefits FAQs
Benchmark IT Benefits:

We want to make your Benchmark IT consulting experience the best it can be. That’s why we offer one of the most competitive and comprehensive range of benefits in the industry. Take a look at the full range of benefits you’ll enjoy when you’re part of the Benchmark IT team.

 
Who To Call When.....


Issues or Questions that arise during your assignment
(203) 304-5500


Payroll or benefits-specific questions
benchmarkit@tfiresources.com OR (713) 600-5222
FAQs

We've grouped several commonly asked questions into the following categories. Please scroll through for more information or contract your Benchmark IT recruiter directly. Contact Us.

ONBOARDING WITH BENCHMARK IT

I have been offered a role with Benchmark IT, where do I get starting details and Logistics?
Your Benchmark IT recruiter will connect you with our payroll partner TFI Resources/People 2.0 to get you signed up for payroll via their online process. Your recruiter will give you starting instructions for the first day, and will keep in touch with you throughout the assignment.
Does Benchmark IT performs background checks and drug tests on their W2 employees and subcontractors?
Benchmark IT has a policy of checking references on all of our consultants. If required by our clients, additional background checking and drug tests may be needed.
I am a W2 consultant - when do I receive information on Benchmark IT/TFI Resources' benefits?
You’ll receive information from your TFI Resources account representative before your assignment starts. Most documents will be filled out online.
What do I do with the I-9?
You must fill it out and have an Authorized Representative sign the 1-9 and send to your TFI Resources account rep within three days of your start date. TFI Resources will run your information through E-Verify to confirm you are eligible to work in the United States.
I have an OPT or EAD card, what do I need to provide?
We will need to have a copy of your OPT or EAD card to verify authorized dates of employment.

BENCHMARK IT TIME/EXPENSE SUBMISSION:

When are timecards and expense reports due?
Weekly, but may vary by client
Where do I send my timecard?
Time is submitted online and approved by your manager via the TFI Resources time keeping system, however, systems may vary by client.
My client wants me to make an out-of-town trip during my assignment. How do I handle this?
Contact your Benchmark IT recruiter at 203-304-5500 before travelling. Generally, you will need to keep all of your receipts and fill out a TFI Resources expense report at the end of your trip for reimbursement. Client-specific travel and expense policies must be adhered-to. For travel outside the US, a TFI Resources travel request must be filled out before booking your travel. Contact your TFI Resources account representative at 713.600.5222 or BenchmarkIT@tfiresources.com.

PAYCHECKS:

I'm a W2 Consultant, when do I get paid?
Timecards must be approved by your manager and will be processed on a weekly basis; however, it may vary depending on client.
I'm a W2 Consultant, how can I view my paystubs?
You can log into the online portal - https://portal.people20.net/Gateway/login.aspx
Do you offer Direct Deposits?
Yes, along with pay cards as well.
I'm a W2 Consultant, where can I access a copy of my W2?
You can access them via the online portal - https://portal.people20.net/Gateway/login.aspx
What about a W2 from a previous year?
Your TFI Resources account representative at 713.600.5222 or BenchmarkIT@tfiresources.com.
I am a W2 consulting through Benchmark IT and my pay was not correct or I did not receive it. Who do I contact?
Your TFI Resources account representative at 713.600.5222 or BenchmarkIT@tfiresources.com.
I am a subcontractor company of benchmark IT. I received a payment but I am having issues with reconciling the remittance.
Whom should I contact regarding payments questions?
Your TFI Resources account representative at 713.600.5222 or BenchmarkIT@tfiresources.com.

BENEFITS:

How do I get more information or sign up for benefits?
Contact your TFI Resources account representative at 713.600.5222 or BenchmarkIT@tfiresources.com.
I need employment verification for a mortgage or other similar application, how do I acquire that?
Your TFI Resources account representative at 713.600.5222 or BenchmarkIT@tfiresources.com.

REFERRALS:

Does Benchmark offer a candidate Referral program?
We believe that good people know good people. If you refer a fellow IT colleague or friend, you are eligible to participate in our generous referral bonus program. Click Here for the referral form
Issues or Questions?

Payroll and benefits questions: TFI Resources/People 2.0 at benchmarkit@firesources.com, or 713-600-5222.
All other questions: Contact your Benchmark IT recruiter: 203-304-5500