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About the Role

Our client, a mission-driven healthcare and nonprofit organization, is seeking a Director of Information Technology & Health Systems to lead enterprise technology operations and healthcare systems strategy.

This senior-level leadership role combines hands-on technical expertise with strategic oversight, ensuring technology supports operational excellence, regulatory compliance, and high-quality care delivery. The Director will oversee enterprise infrastructure, cybersecurity, IT operations, and Electronic Health Record (EHR) systems while partnering closely with clinical, administrative, and executive leadership.

This is a fully onsite position in Middletown, NY.

Key Responsibilities

Technology Leadership & Strategy

• Develop and execute the organization’s IT strategy in alignment with operational goals and long-term growth.
• Partner with executive leadership on digital transformation initiatives, technology investments, and process improvements.
• Identify opportunities to improve efficiency, service delivery, and user experience through technology.

Infrastructure & IT Operations

• Oversee enterprise IT infrastructure including networks, servers, endpoints, backups, and cloud systems.
• Ensure systems remain secure, scalable, and highly available.
• Manage day-to-day IT operations including helpdesk support, device management, onboarding/offboarding, and vendor coordination.

Healthcare Technology & EHR Systems

• Lead administration and optimization of EHR platforms and supporting clinical applications.
• Partner with clinical teams to align technology with care workflows, reporting requirements, and operational needs.
• Drive interoperability, data integrity, and system usability across healthcare systems.

Cybersecurity, Governance & Compliance

• Maintain strong IT governance practices including cybersecurity, access controls, disaster recovery, and business continuity planning.
• Ensure compliance with healthcare security and privacy standards, including HIPAA.
• Develop and maintain IT policies, procedures, and risk mitigation strategies.

Leadership & Vendor Management

• Lead and mentor a small, high-performing IT team.
• Manage third-party vendors and service providers, ensuring quality, cost-efficiency, and contract performance.
• Foster a culture of accountability, continuous improvement, and strong customer service.

Required Experience

• 8+ years of progressive IT experience, including hands-on infrastructure management.
• 3+ years leading enterprise IT operations and technical teams.
• Experience supporting or managing Electronic Health Record (EHR) platforms such as Epic, Netsmart, NextGen, or similar systems.
• Strong understanding of enterprise infrastructure, cybersecurity, cloud systems, backups, patch management, and endpoint support.
• Working knowledge of HIPAA compliance and healthcare security standards.
• Strong communication skills with the ability to translate technical concepts for non-technical stakeholders.

Preferred Qualifications

• Bachelor’s degree in Information Technology, Computer Information Systems, or related field.
• Experience leading IT initiatives in healthcare, nonprofit, or highly regulated environments.
• Industry certifications such as PMP, ITIL, Azure, or related credentials.
• Experience managing multiple initiatives in fast-paced, mission-driven organizations.

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