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Scrum Master - Hybrid:

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Scrum Master – Hybrid:
Our direct client, based in White Plains NY, is seeking a Scrum Master.  In this role, you will leverage your expertise to lead Agile practices at the team level for multiple teams, assist with managing the flow of work, creatively solve problems to accomplish outcomes, track team output and achievement, and identify continuous process improvement opportunities. The position will facilitate some program level processes and execution, drive continuous development, manage risks, and escalate impediments across our software development teams.

The Scrum Master is a versatile and highly-motivated leader that works with the team to deliver the business functionality needed to drive client’s success. Our Scrum Masters define and set guidelines that benefit the entire department.  We use Agile scrum and strive to ensure and improve overall customer satisfaction. Scrum Masters normally work as part of 2 teams with a mix of local and remote resources. Scrum Masters are responsible for ensuring that changes work through the entire SDLC for all environments.

Hybrid working model, 3 days per week on site is expected.


  • Practice and encourage Agile mindset and behaviors; coach, inspire and mentor teams on Agile principles, values and practices
  • Independently lead the application of Agile practices for multiple teams within a large software organization. Practices may be Scrum and/or Kanban based. Actions often visualizing work, limiting work in progress, managing work flow, planning and guidance for daily stand ups, sprint planning, short, mid, and long range planning, backlog refinement, and retrospective meetings.
  • Ensure progress toward objectives, KPIs and commitments; guide assigned Agile teams to deliver the required product increments and outcomes creating modern experiences built on modern technology stacks (AWS Cloud, Azure).
  • Partner with key stakeholders (i.e., Delivery Leads, Product Owners, Technical Leads) in backlog prioritization as well as tracking and reporting metrics, providing visibility to the team and stakeholders, ensuring a data-driven approach to decision-making with speed and quality.
  • Identify opportunities to improve team-level Agile performance; focus teams on customer value, quality and continuous improvement activities. Remove team-level impediments and resolve conflicts; anticipate challenges, identify risks, and recommend mitigations and solutions.
  • Utilize learnings and best practices in furthering the effective use of Agile practices.
  • Facilitate open communication among team members and stakeholders; promote positive team dynamics to ensure members collaborate and work effectively.
  • Build and leverage effective alliances across other teams and the technical and business communities.
  • Increase the overall Agile maturity for teams, and support higher complexity work towards successful outcomes.
  • Support Agile team(s) that have various levels of agile maturity; actively works to upskill those teams in agile practices and increases their overall agile maturity.
  • Demonstrates ability to lead and influence by enhancing agile practices.
  • Additionally will play a scrum-of-scrum role, managing the flow of work through across multiple development teams.


  • Bachelor’s degree or equivalent experience
  • Excellent analytical mind
  • 3 years’ experience in a Scrum Master or similar Agile role applying Agile principles and practices including delivery of several epics, releases and versions and application of a wide variety of patterns and techniques (i.e. leveraging burndown, facilitating retrospectives, refining user stories, etc.) preferred.
  • 3 years of project management or related experience preferred.
  • Programming/development experience preferred.
  • Experience implementing best practices and standards related to Agile product development preferred.
  • Experience leading others with the ability to earn trust while still challenging the team to improve and operate outside its comfort zone in an Agile environment preferred.
  • Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment. Infuse Agile principles, practices and methodologies to achieve team success.
  • Project Management: Ability to initiate, plan, execute, and guide the work of a team to achieve specific goals and meet specific success criteria within a specified time.
  • Influence: Ability to influence leaders at all levels and without traditional hierarchy.
  • Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
  • Communication: Ability to communicate thoughts, concepts and practices effectively at all levels, adjusting as needed to a target audience.
  • Collaboration: Expertise working with others in a cross-functional multi-team environment.
  • Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.
  • Sound problem solving skills and dedication to quality
  • Excellent oral and written communication skills
  • Excellent organization and follow-up skills
  • Strong initiative, ownership, and a positive “whatever it takes” attitude

Job ID: 5216